Privacy Policy
Effective Date:
This Privacy Policy explains how KAIRN collects, uses, shares, and protects personal information when you access or use our website and related spatial design services (collectively, the “Services”).
By using the Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
KAIRN may collect the following types of information:
Contact information, such as your name, email address, phone number, company name, and title.
Information you submit through inquiry forms, project briefs, floor plan uploads, architectural consultations, or other direct interactions.
Account information, if you are provided access to a private client portal for an active commission.
Transaction or payment information, if you submit preliminary consultation or retainer fees.
Usage and technical information, such as IP address, browser type, device information, operating system, pages viewed, referral source, and interactions with the Services.
Cookie and similar technology data, including preferences and analytics data.
2. How We Use Information
KAIRN may use personal information to:
Provide, operate, maintain, and improve our website and studio services.
Respond to spatial design inquiries, evaluate potential commissions, and handle client support needs.
Coordinate bespoke fabrication, process consultation fees, and send related contractual notices.
Send administrative, project-related, and security communications.
Send curated editorial or studio communications where permitted by law.
Personalize content and improve the digital experience of our website.
Monitor usage, analyze trends, and improve website performance.
Protect confidential client projects, enforce policies, and comply with legal obligations.
3. Cookies and Similar Technologies
KAIRN may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand usage patterns, and improve the Services. You can manage cookies through your browser settings or other available controls. Disabling cookies may affect the functionality of certain parts of the Services.
4. How We Share Information
KAIRN may share personal information:
With service providers that help operate the Services, such as hosting, analytics, secure client portal vendors, and email delivery.
With external contractors, artisans, fabricators, or architectural partners working on behalf of KAIRN for your specific commission.
In connection with a merger, acquisition, financing, asset sale, or similar business transaction.
When required by law, regulation, legal process, or government request.
When reasonably necessary to protect rights, safety, security, our clients, or the Services.
KAIRN does not sell personal information except as otherwise disclosed and permitted by applicable law.
5. Data Retention
KAIRN retains personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to evaluate architectural inquiries, fulfill active commissions, comply with legal obligations, resolve disputes, and enforce agreements.
6. Security
KAIRN uses reasonable administrative, technical, and organizational safeguards to protect personal information, including confidential floor plans and project details. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
Request access to personal information.
Request correction or deletion of personal information.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Request data portability where applicable.
Opt out of studio marketing communications.
To exercise any of these rights, contact KAIRN using the contact details below.
8. Children’s Privacy
The Services are not intended for children under 13, or the minimum age required in your jurisdiction. KAIRN does not knowingly collect personal information from children.
9. International Data Transfers
If you access the Services from outside the country where KAIRN or its service providers operate, your information may be transferred to and processed in other jurisdictions that may have different data protection laws.
10. Third-Party Links
The Services may contain links to third-party vendor websites, material suppliers, or architectural publications. KAIRN is not responsible for the privacy, security, or content practices of third parties.
11. Changes to This Privacy Policy
KAIRN may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised Effective Date. Your continued use of the Services after the updated Privacy Policy becomes effective means you accept the revised policy.
12. Contact Information
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact:
KAIRN Email: studio@kairn.com
Address: 123 Design District, London, UK
Phone: +44 (0) 20 7123 4567